Bitrue executives promised to fully compensate all the identified users affected by the hot wallet hack that accounted for 5% of all funds on the exchange.
Bitrue cryptocurrency exchange has suffered a hot wallet exploit, allowing attackers to withdraw various crypto assets worth nearly $23 million.
Announcing the news on April 14, Bitrue said that it had to temporarily suspend all withdrawals due to a “brief exploit” of its hot wallet. The firm expects to reopen withdrawals on April 18, 2023, after conducting additional security checks.
3/4: To conduct additional security checks, Bitrue will temporarily suspend all withdrawals and will reopen withdrawals on 18 April 2023. We seek your understanding and patience at this time. All identified users who are affected by this incident will be compensated in full.
— Bitrue (@BitrueOfficial) April 14, 2023
Bitrue stressed that it was able to address the matter quickly, which allowed the platform to prevent the further draining of funds. “We take this matter seriously and are currently investigating the situation,” Bitrue stated, adding that the affected hot wallet only accounted for less than 5% of the exchange’s overall funds. The firm wrote:
“The rest of our wallets continue to remain secure and have not been compromised. We are conducting a thorough security review and will update you as we make progress.”
Bitrue executives promised to fully compensate all the identified users affected by the incident. According to the announcement, the affected currencies on the exploited hot wallet included Ether (ETH), Shiba Inu (SHIB), Quant (QNT), Gala (GALA), Holo (HOT) and Polygon (MATIC).
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